Emergency and Support Contacts
In case of fire, medical or police emergency, dial 000
NSW Health contact numbers
Alcohol and Drug Information Service Sydney 02 9361 8000 or 1800 422 599
Mental health 24-hour contact 1800 011 511
NSW Poisons Information Centre 131 126
HealthDirect 1800 022 222.
Other useful numbers
- FACS - Family and Community Services
If you think a child or young person is at risk of harm from abuse or neglect, contact Child Protection Helpline on 132 111 (TTY 1 800 212 936). The Child Protection Helpline is a 24 hours a day, 7 days a week, statewide call centre staffed by professionally qualified caseworkers to receive and screen all reports.
- Domestic Violence and Sexual Assault Helpline
1800 200 526
- Kids Helpline
1800 55 1800
Kids Helpline is Australia's only national 24/7 telephone and online counselling and support service for young people aged between 5 and 25 years.
Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services.
- NSW Rape Crisis Centre
02 9819 7357 or 24/7 Counselling 1800 424 017
NSW Rape Crisis is the 24/7 telephone and online crisis counselling service for anyone in NSW - men and women - who has experienced or is at risk of sexual assault and their non offending supporters.
- Victims Support Line
1800 633 063
We provide support services, including free counselling and financial assistance to victims of crime. Victims have rights which are set out in the Charter of Victims Rights, which includes the right to be treated with courtesy, compassion and respect.
02 9633 3666
- Parent Line
1300 1300 52
Parent Line is a telephone counselling, information and referral service for parents of children ages 0 to 18 who live in New South Wales. Parents, grandparents and carers anywhere in the state can call Parent Line for no more than the cost of a local call. We are available 9am to 9 pm Monday to Friday, and 4pm to 9pm on weekends.